FAQs

  1. Registering and Logging in

  1. Logging Miles/Trips

  1. Site Navigation, Editing Profile

  1. Challenges

  1. MIBM promotions, including events and free stuff

  1. Comments, general questions, and resource requests

Registering a Team/Club:

If not already listed in the drop-down menu on the registration form, you may register your bike club or team by clicking the "Register your team/club" link below the drop-down menu. If you have already completed your individual registration but would like to join or create a team, log in to the site and click the Edit Profile link in the navigation bar. Then, scroll down to "Cycling Profile," where you can select a Team/Bike Club from the drop-down menu. If you do not see your team listed, click "Register your team/club;" enter your team name, then make sure that team name is selected from the drop-down menu. Once you have completed editing your profile, scroll down to the bottom of the page and click "SAVE CHANGES." Alert your teammates to follow the same instructions above in order to join the team.(Alternatively, they can visit your team's page in the Team Challenges section and click the "Join This Team" button.)

Registering an Employer:

If not already listed in the Employer drop-down menu on the registration form, you may register your employer by clicking the "Register your employer" link below the dropdown menu. Make sure you double check that your employer is not listed first by checking multiple listing styles so duplicate businesses are not created (ie UC Davis and University of California Davis).

If you have already completed your individual registration but would now like to join or create a team, log in to the site and click the Edit Profile link in the navigation bar. Then, by Employer, select your employer from the drop-down menu. If you do not see your employer listed, click "Register new employer;" enter your employer name, then make sure you choose that employer name from the drop-down menu. Make sure you double check that your employer is not listed first by checking multiple listing styles so duplicate businesses are not created (ie UC Davis and University of California Davis).  Once you have completed editing your profile, scroll down to the bottom of the page and click "SAVE CHANGES." Alert your coworkers to follow the same instructions above in order to join your employer's team.

How can I register as an individual? I am not employed and would like to participate.

When registering, select either:

    • Self employed
    • Retired
    • Unemployed
    • Student

How can I register my kids or students in the Schools Challenge?

An adult (parent, guardian, school staff member, etc) must register as a normal user on the site, then attach one or more student registrations to their profile. This may be done during the registration process, or after the fact by logging in and clicking Edit Profile then Add/Edit Students in the upper right hand corner. When you input your miles, a drop-down menu with both the adult's and students' names will appear so that you can indicate whose miles you are logging.

I participated last year and can't login. What do I do?

Please try the Forgot Password function to have your password emailed to you.

If you were unable to receive the forgot password email, you may contact us for assistance.

What if my information has changed from last year?

You will have the opportunity to change any of your information via the Edit Profile profile.

Help! I requested my password and haven’t received it!

Try checking your SPAM filter and make sure no-reply@mayisbikemonth.com is on your safe list.  If you still haven’t received your password after doing this, please contact us for help.  As a reminder, if you have participated in the campaign in previous years, you still have to register again each year to log miles for May is Bike Month.

What if my email address is shared with someone else?

Our system uses emails as unique identifiers to track individuals. You must have your own email address to register. You can sign up for a free email address at many services such as Yahoo! Mail, Gmail (recommended) or MSN Hotmail. If none of these work for your situation, you may create a fake email address in the format: firstname.lastname@sacrcc.com

What if I don't want my name and trips/mileage published?

Sorry, but all participants in the Million Mile Challenge (with the exception of students under the age of 18 participating in our Schools Challenge) agree to having their name, pledge, miles ridden, trips ridden, and employer name published on this site or other May is Bike Month promotional materials.


Where do I log trips or miles?   

When you first log in, you are taken directly to the Log Miles page, but you can log trips/miles from any page by clicking "Log Miles" in the upper right corner of any page.  Click HERE to log your trips/miles.

You can also log trips/miles via your smartphone by visiting www.mayisbikemonth.com in your mobile Web browser.

What is the definition of a trip?

A bicycle trip is any time you ride your bicycle from one place to another place.

  • A bicycle ride from your home to your work is one commute trip, and the return home at the end of the work day would be a second commute trip.
  • If you ride your bicycle from work, stop at the store and then continue home, that would be one errand trip and one commute trip.
  • If you ride your bike for exercise and start and stop in the same place (riding in a loop or out and back), that is one recreation trip.

What is the difference between these trip/mileage types: commute, recreation/exercise, shop/dine/errand, and work/meeting?

  • Commute: any commute trip or miles made when you ride your bike to work.
  • Recreation/Exercise: any recreation trip or miles made when you ride your bike for fun, training, or exercise.
  • Shop/Dine/Errand: any shopping, dining, or errand trip or miles made when you ride your bike to the grocery store, restaurant, or bank.
  • Work/Meeting: any work meeting trip or miles made when you ride your bike to a business meeting.

Can I enter trips/miles for days prior to the date I registered?

Yes, you can change the date in the "Date Ridden" box and the trips/miles will be recorded for the date entered. Only May trips/miles count towards the Challenges and 2 Million Mile Month.

Where are my trips/miles?  They’re not showing up!

Employer and group totals are not updated in real time to improve site performance. There are a lot of you using the site and we don’t want any delays to slow you down! Trips/miles logged by individual users should reflect in their team/employer totals within 2 hours of posting.

How do I edit trips/miles I’ve already logged?

After logging in, click on "Log Miles" in the top right hand section of the page, or go HERE.
Scroll down to view Your Stats and click "View/Edit Entries."
Locate the entry you want to edit/remove and click the trash can icon to the right. NOTE: this will delete that single entry, so you will have to re-enter your correct data on the Log Miles page.
As a reminder, our group totals are not updated in real time to improve site performance so please allow up to 2 hours for your totals to balance and reflect any changes.

How can I sync trips from Commuter Club, Strava or Cycle Sac?

On the Log Miles page, below the form, you will see 3 checkboxes where you can request that trips/mileage logged using these other sites/apps will automatically be imported into your May is Bike Month account. For Commuter Club and Cycle Sac, you must be using the same email address for all accounts you wish to sync. For Strava, the first time you click the checkbox you will be asked to log in to Strava and authorize May Is Bike Month to access your trip data. Once authorized, your Strava and CycleSac miles and trips will automatically be fetched and imported twice daily.


I already surpassed my pledges! Can I change them?

Yes. You can change your pledges HERE or by clicking the "Edit Profile" link upon logging in to your account. Scroll down to your Cycling Profile and look for the pledge boxes. Update your pledge numbers and be sure to click "SAVE CHANGES" at the bottom of the page.

How do I view my mileage history from previous years?    

If you used a different email address in previous years, your history will not show up unless you enter your previously used email addresses in your profile.  Click HERE, then just underneath the main heading, click "Click here to give us additional email addresses."  After saving, you should be able to see your historical data. If not, Contact Us.

How can I find out about events?    

Click HERE to view our calendar and suggest events.

How can I view my friends' trips/miles?

You can see pledges and trips/miles logged by other inviduals by visiting either the Employer Challenge or Team Challenge pages and clicking on your friends' employer or team. You could also choose to challenge a friend and track their progess against your own on the My Challenges page.

How do I update my contact information or otherwise edit my profile?

Click here to update your registration. This is also accessible via the "Edit Profile" link in the navigation bar. You must be logged in to access your data.  This allows you to edit any portion of your profile from email address and employer to number of miles you want to pledge. Make sure you click SAVE CHANGES at the bottom of the page once you’ve finished editing.

How do I change my password?

Forgot your password?  Click here to retrieve it, and make sure your spam filter is set to receive emails from no-reply@mayisbikemonth.com.

To change your password, follow the Edit Profile link in the navigation bar on the main page.  You will be able to change your password under Commuter Profile.

Please delete my account. 

Click here to request to delete your account.  We’re sad to see you go! Any trips/miles you have logged will be removed from your group(s) and site totals.

 


How do I challenge a friend? 

Click HERE to go to the My Challenges page, where you can view standings and challenge a friend, or you can access the Challenges Pages from the main navigation panel.

Can my employer or team/club challenge another employer or team/club?  Can my city challenge another city?

For now, only individuals and team/clubs can formally challenge each other.  You can compare your employer to other employers by visiting the Employer Challenge page and checking the "Favorite" box next to the specific employers you would like to track. You can compare cities by visiting the City Challenge page.

The person who created my employer group or team/club group is no longer participating.  How do I edit this? 

Contact us so we can assist you.

Help! My employer, team/club, or school has a duplicate in the system.  What do I do? 

We do our best to monitor this but duplicates are still created each year by people registering.  Please Contact Us so we can merge and remove the duplicates.


How do I get my t-shirt this year?

T-shirts are available at several events that appear on the MIBM Events Calendar, but not guaranteed.  For example, you have a chance at winning a t-shirt at our Energizer Stations which take place around the region from mid April to mid May. Your best bet at getting a t-shirt is by going to Capitol Bikefest.  You need to show proof that you have logged miles to receive a shirt.  After Bikefest, any leftover shirts are usually distributed to some area bicycle shops including Mike's Bikes and City Bicycle Works.  Also, you can receive a t-shirt through your employer if your employer is a member of a Transportation Management Association (TMA). If your employer is a member of a Transportation Management Association, contact your transportation coordinator who can give you a t-shirt.

How do I get socks?

Socks are available as part of our weekly prize drawings and sometimes available at our Energizer Stations.  You can find a schedule of our Energizer Stations on the MIBM Events Calendar. There are some that are given away as door prizes at safety clinics which can be set up through your employer. Click HERE to find out more about Smart Cycle Clinics.

What about other free stuff?  How do I get more free stuff?

Other prizes, like gift cards, leg straps, and pint glasses, have been given for winning contests and competitions organized by local businesses.  Check out the MIBM Events Calendar for opportunities.

How do I earn a badge? 

You can earn badges in several ways: 1) Register and log trips/miles on this site  2) Scan QR codes at certain events, at Energizer Stations, or at Shop Dine locations (see Calendar). 3) Click secret links, challenge friends, become a team captain, refer friends, or bike when it’s windy or rainy…  

We’re sorry, but we cannot award badges to your profile if you forgot to scan a QR code at an event or found out about a QR code after the fact – it is part of the challenge for you to earn them yourself!  Be sure to always be on the lookout at events for something to scan.

For a list of available badges and how to earn them, click HERE

How can I find out about events? Where is the next Energizer Station?   

Click HERE to view our calendar and suggest events.

My business wants to host an event or offer a discount during Bike Month.  Where do we sign up?

Click HERE to sign up on our Shop Dine Bike page.


What is May is Bike Month?

May is Bike Month is a campaign that takes place in the six-county Sacramento Region each year.  The focus of our campaign is to promote bicycle use as a mode of transportation whether for running errands, commuting, riding recreationally, or working.  We encourage people to get out of their cars and on their bikes year-round, but we make it a big deal every May so that as more people become energized and comfortable on their bicycles they will be more likely to replace a car trip with a bicycle trip year round.  Fewer cars on the road improves air quality and reduces traffic congestion; and as more bike trips replace car trips, we expect to see a greater demand for investment in bicycling infrastructure and facilities. 

I’m looking for resources or help with something related to bicycling.

Check out our Helpful Links page HERE. For Sacramento Region Travel Info, click HERE. For Sacramento Region Commuter Club, click HERE. For the DMV bicycle page, HERE.

Can I log trips/miles ridden on my stationary bike? Walking trips/miles? What about trips/miles someone has "donated" to me?

We do not allow stationary bicycle or walking trips/miles to be logged, and we ask that you ride your own trips/miles rather than log those ridden by others. The focus of our campaign is promoting bicycling as a mode of transportation.  We allow recreation trips/miles in the hopes that as more people become comfortable on their bicycles they will be more likely to replace a car trip with a bicycle trip. This is an effort to improve air quality and reduce traffic congestion in the hopes of creating a demand for investment in bicycling infrastructure and facilities.

Help! My trips/miles aren’t showing up during the rest of the year, where can I see them?  

Since the campaign is during the month of May, we only keep track of trips/miles ridden during May each year.  We applaud you for biking year-round! Be sure to log your Commute, Errands, and Work/Meeting trips on sacregioncommuterclub.org year-round no matter what mode of transit you use.  You can bid on gift cards that are raffled monthly using points earned each day you log in the trip diary.  Use the same login info you use for mayisbikemonth.com

How do I avoid confrontations on my bike and keep safe? 

Our purpose is to organize the May is Bike Month Campaign and we are not an enforcement agency, we can only point you towards other resources.  The information below should only be used as a starting guide.

If you feel threatened by someone while riding your bike, do not become confrontational, rather, remove yourself from the situation.  If you feel the need to, call for support. If you are on the American River Bike Trail, call the Ranger Dispatch number: 916 - 875-PARK (7275).  For other instances (on a public road), call 9-1-1 if it is an emergency, or the sheriff if it is not an emergency (Deputy dispatch: 874-5115) and report the instance.  In most situations, it is advised not to react in anger but to remain calm.

Consider taking a Smart Cycling Class led by a League Cycling Instructor through the League of American Bicyclists. There are year-round opportunities for classes at http://smart-cycling.org/

Contact a local bicycle advocacy organization; check out our resource list HERE
For bicycling rules, regulations, and a safety guide from the DMV, click HERE

Why can’t I track my trips/miles using applications like MapMyRun and MyFitnessPa?

This is something we are working on.  We currently have integration set up for the logging apps Cycle Sac and Strava. Stay tuned as we add more apps in years to come!

Uh-oh, I’m not receiving emails from May is Bike Month.

Be sure to check your spam and junk mail settings and include no-reply@mayisbikemonth.com in your safe sender list.

If you work for a state agency, unfortunately many of their servers do not allow our emails to go through. If you would like to receive these emails we recommend editing your email address to a home email address.

If you are still not receiving emails after taking the steps above, please contact us.

 

 

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