Bike to Work Day Challenge
Challenge a Friend
Challenge a Team
Bike Route Planning
Training and Education
Kids Program Info
Forgot your password?
Please review our FAQs below before emailing us. If you don't see your question answered here, use the form at the bottom of this page.
Registering and Logging in
How do I register…
As an Individual?
I participated last year and can't login. What do I do?
What if my information has changed from last year?
Help! I requested my password and haven’t received it!
What if my email address is shared with someone else?
What if I don't want my name and mileage published?
Site Navigation, Editing Profile
Where do I …
Log miles or edit my mileage pledge?
View my mileage history from previous years?
Can I enter miles for days prior to the date I registered?
Find out about events?
How can I view friends’ miles?
Where are my miles? They’re not showing up!
How do I edit miles I’ve already logged?
How do I update my contact information or otherwise edit my profile?
How do I change my password?
Delete my account?
How do I Challenge a friend?
Can my employer or team/club challenge another employer or team/club? Can my city challenge another city?
The person who created my employer group or team/club group is no longer participating. How do I edit this?
Help! My employer, team/club, or school has a duplicate in the system. What do I do?
MIBM promotions, including events and free stuff
How do I get my t-shirt this year? How do I get socks?
What about other free stuff? How do I get more free stuff?
How do I earn a badge?
How can I find out about events? Where is the next Energizer Station?
My business wants to host an event or offer a discount during Bike Month. Where do we sign up?
Comments, general questions, and resource requests
What is May is Bike Month?
I’m looking for resources or help with something related to bicycling
Log miles ridden on a stationary/exercise bike?
Log my walking miles?
Log miles someone has "donated" to me?
Help! My miles aren’t showing up during the rest of the year, where can I see them?
How do I avoid confrontations on my bike and keep safe?
Why can’t I track my miles using applications like MapMyRun, MyFitnessPal and Strava?
Uh-oh, I’m not receiving email reminders
Can my employer get an award for being bicycle friendly?
I have a suggestion, complaint, or thank you
Send us a message
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